Tom joined the staff of Dillow-Taylor in 1992 after working for several years in funeral service in Virginia.

He is a graduate of Cincinnati College of Mortuary Science.

He is married to Brenda Jones Howard, secretary at Dillow-Taylor, and they have three sons and one daughter-in-law, Jonathan Howard, Joshua & Ashley Howard and Jared Howard; two grandsons, Jacob and Jaxton Howard and two granddaughters, Jaidyn and Jerzie Grace Howard.

Tom is a member of Higher Ground Baptist Church in Kingsport, where he sings in the church choir and is a Sunday School Teacher. He is also member of the Gideons International and serves as Secretary of the Washington County Camp.